Customer Reviews
Reviewer: Jennifer J. in Buffalo
Jim was excellent. He called me to arrange an appointment before I could call him! Speedy! He was very personable and professional. He fixed my dryer as quickly as possible even though he had to order a belt and come back to install it. I do laundry everyday, so it was great to have it fixed in a timely manner. As a side note, Jim also gave us a great quote on a garage door replacement!

Reviewer: Tom S. in Tonawanda
was on time and went above and beyond, did great work and has a great product

Reviewer: Mike P. in Lake View
Very professional, easy to talk to, and knew what he was doing.

Reviewer: Joann F. in Buffalo

Reviewer: Gordon B. in Buffalo
Jim was very quick to respond and take care of our problems. I would highly recommend him to anyone!

Reviewer: a Neighbor in Buffalo
I had contacted A-Authentic for a garage door opener repair. The owner returned my phone calls and was able to schedule an appointment for me very quickly. He was able to repair/replace the garage door opener, and he also was able to fix a dryer that I was having issues with. I would definitely recommend A-Authentic Garage Door and Appliance Repair......

Reviewer: Mike H. in Niagara Falls
Jim stayed in phone contact, was on time, was very professional and a pleasure to do business with. He made suggestions and did not push additional work. I would highly recommend Jim for any friends.

Reviewer: George B. in Lackawanna
The problem was a kitchen range that needed repair. The man who worked on the problem was very diligent, located the source, after many trips, and repaired it. The stove works as good as new.

Reviewer: Charlie & Diane Valvo
Jim was very very good he knew what he was doing, and very polite and clean. We will call him if we need service again.

Reviewer: Theresa
I have a vintage gas stove that needed to be hooked up to my gas line. Jim called me in a matter of 2 minutes. Jim set the appointment, was on time, very professional, clean and did an excellent job. I was very impressed. Thank you so much. My stove is operating like a charm!

Reviewer: a neighbor in Buffalo
We had A-Authentic install a dishwasher for us. Very professional service from the very first phone call through the end of the repair. Very prompt and always returned our phone calls.

Reviewer: Dayton H. in Medina
prompt response to email, showed up on time, and called first, came with part and was done in 30 min. Neatly dressed, very professional, and a pleasant personality. Explained everything and left broken part to verify repair! This guy is good!!!

Reviewer: Don C. in Cowlesville
I contacted Jim in reguards to adding overhead doors to our shop here in Cowlesville, NY. There currently are no doors or frames at all and i was very sceptical if it could infact be done at all. Jim came to our shop from clear across town and made many suggestions and put our minds at ease with this project. Hands down Jim and A-Authentic is the way to go and i would suggest him to all my friends and family as its clear there is no job to big or small for him and his firm.

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